The merger will bring an exponential combination of high-touch logistics support and predictive parcel management technologies to the specialty pharmacy and healthcare market

Redmond, OR and Glen Carbon, IL — Specialty pharmacy continues to grow at an exponential pace. To keep up, the industry needs an automated, scalable parcel management solution that leverages the most advanced technologies while maintaining the highest level of human support to safely and efficiently manage high-cost medication logistics. To answer this need, the industry’s top logistics solution and parcel management providers, Dawson Healthcare Solutions and ParcelShield, announced today that they will join forces to combine the delivery of their solutions into a unified offering, which will present the most powerful solution set — and reach — in the industry to specialty pharmacies and healthcare companies. Managed through ParcelShield Holdings, LLC, the merger, which is effective on October 23, 2018, represents the pairing and partnering of the companies’ logistical and technological strengths.

As longtime service providers in pharmaceutical package management, Doug Dawson, the co-founder and CEO of The Dawson Group, and Scott Knight, the founder and President of ParcelShield, determined that the organizations’ specialties complemented each other and their customers’ collective needs. When combined, the companies’ products and services are poised to create the next generation of automated and scalable healthcare parcel management solutions, built on the exponential power of two: “Man + Machine.”

To be marketed under the ParcelShield brand, the unified offering will take a “Man + Machine” approach to pharmaceutical and healthcare parcel management. It will leverage Dawson Healthcare Solutions’ renowned customer experience and logistics management with ParcelShield’s machine power and predictive technology platform that uses artificial intelligence (AI) based and built on machine learning and predictive analytics.

“Historically, pharmaceutical package management can be full of variables that our teams track and manage around the clock to prevent delays and losses,” says Doug Dawson, who will serve as CEO of ParcelShield Holdings. “The AI technology developed and used exclusively by ParcelShield constantly plans for and responds to these variables and will help us devote even more focus to the high-touch support and service we provide to our healthcare customers. This boosts on-time parcel deliveries and further mitigates costly medication losses.”

“The saying ‘the whole is greater than the sum of its parts’ describes the exponential value our combined specialties and strengths will bring to the specialty pharmacy and healthcare markets,” says Scott Knight, who will serve as President of ParcelShield Holdings. “The world’s most advanced parcel management technology will now back Dawson’s second-to-none customer relations and logistics support. This merger is the foundation for the new generation of parcel management solutions.”

New and existing customers of Dawson Healthcare Solutions and ParcelShield will benefit from the combined offering in the following ways:

They can rely on a standardized solution set built on the combined strengths of Dawson Healthcare Solutions and ParcelShield.

  • They can access a solution that aggregates a larger data set to identify more deliverability patterns and insights to drive the most efficient business decisions.
  • They will have access to the most trusted and relied-on parcel management solutions available to the industry today.
  • They will recognize measurably significant savings in revenue loss prevention due to package and patient distress.
  • They will gain access to all-new products and services that are currently in development and are scheduled for release as soon as Q1 2019.
  • Services will be expanded up the healthcare supply chain to include laboratories, infusion therapy centers, distributors, and pharmaceutical manufacturers.
  • They will be able to grow and scale with exponentially enhanced technology advancements and high-touch services.

For more information on the merger and resulting service enhancements, please contact Brian Thomason, Chief Strategy Officer of ParcelShield Holdings, LLC, at [email protected] or visit